Saturday, 28 December 2013

Shipping: The workflow - steps involved

In this post we explain the basic steps involved in the shipping workflow

Know when to ship

Either you can ship once the customer places the order if you the item(product) in the inventory. If you don't have it in inventory, then procure it. Once you receive the item your software should tell it is ready to be shipped.

Know what to ship

One customer order may contains ten books - items. But there are only four books available in the inventory. Then will you allow partial orders on some terms then software should signal the order( or partial order) is ready to ship. 

Know from where to pick

Your inventory software should create a pick list, with list of items to pick and from which shelf to pick up in your inventory. It should give you clear shelf numbers. Then you walk to the shelf to take out the products to packing station. Update in the inventory software that you have emptied the shelf.  

 

Print documents

Print invoice, address label, COD payment collections document (if COD), for electronic items the service center contact details.
 

Packing

Pack the items in most frugal and efficient, safe manner and hand it over to the courier company - third party logistics. Read our previous post on the same:  Packaging and labeling of shipments in a lean way

Tie up with courier companies

We assume, you have already have tie ups with courier companies. You have to select the courier partner for each shipment. Read our previous post on the same:  Ecommerce Business partners: Shipping integration
 

Link the ids - system changes

Link the order id, with shipment id, and courier company tracking id. It will help in tracking the order.
 

Customer notifications

Send customer notifications about the shipments notifications. Read our previous post on the same: After-sale care : Tracking Customer Orders & Notifications


Closing the order

Once the package is delivered, mark the shipment as closed. Collect the money if it is COD. Finally story completes, close the order.
 

Product returns - another cycle begins

Worse case, if customer wants to return the item, arrange the reverse pick up and handle the product returns.  Read our previous post on the same: Product returns: The work flow - steps involved

16 comments:

  1. You actually make it appear really easy with your presentation however I in finding this topic to be really one thing which I think I would by no means understand. It sort of feels too complicated and very vast for me. I am looking forward on your next post, I’ll attempt to get the hang of it! amasuite

    ReplyDelete
  2. Aw, it was a very good post. In idea I would like to devote writing such as this furthermore,?¡ìC spending time and specific work to produce a great article?- nonetheless so what can I say?- I waste time alot and never at all seem to obtain one thing completed. Tips and Steps to a successful eCommerce business

    ReplyDelete
  3. With the advent and rise of telecommunication technology, considerably more people have started working from their houses task list templates

    ReplyDelete
  4. It is perfect time to make some plans for the future and it is time to be happy. I've read this post and if I could I desire to suggest you some interesting things or suggestions. Perhaps you could write next articles referring to this article. I want to read more things about it! חוזה עם קבלן שלד

    ReplyDelete
  5. It’s amazing to visit again n again coming to your blogs the superb effort is here.
    https://the100kblueprint4review.com

    ReplyDelete
  6. Great article with excellent idea!Thank you for such a valuable article. I really appreciate for this great information.. https://europa-road.eu/hu/tulmeretes-gepszallitas-debrecen.php

    ReplyDelete
  7. Thanks for the blog loaded with so many information. Stopping by your blog helped me to get what I was looking for. cargo to Pakistan

    ReplyDelete
  8. It has fully emerged to crown Singapore's southern shores and undoubtedly placed her on the global map of residential landmarks. I still scored the more points than I ever have in a season for GS. I think you would be hard pressed to find somebody with the same consistency I have had over the years so I am happy with that. shipping quote

    ReplyDelete
  9. Numerous representatives, moms, and even dads, are likewise pulled in to the adaptability that independent work is advertising.Professional graphic design

    ReplyDelete
  10. I am glad you take pride in what you write. This makes you stand way out from many other writers that push poorly written content. Europa-Road

    ReplyDelete
  11. Choosing a local courier messenger company, for personal and business reasons, is very important.https://www.shippingone.com/

    ReplyDelete
  12. I read your blog frequently, and I just thought I’d say keep up the fantastic work! It is one of the most outstanding blogs in my opinion. Top internet Marketing products

    ReplyDelete
  13. Additionally you've got got transportation fees and of path meals fees. Most humans additionally put money into amusement too. When those fees are brought up the protection prices for dwelling aboard a deliver are comparable.Shipping from China to Us

    ReplyDelete
  14. The cast is pretty impressive, the rest of the film not so much. referral coupons

    ReplyDelete
  15. abra referral code for $40 bonus + $25 on invite ... (ThePrint ValueAd Initiative content is a paid-for, sponsored article.

    ReplyDelete
  16. We offer loads of free vbucks codes and code for fortnite just enter the username.Our tool will help to get more v bucks in your account .

    ReplyDelete